Our greatest commitment is your full satisfaction. If you choose your product in our online store, but upon receiving it, found that there is a manufacturing defect, we guarantee your right to exchange or return as provided in the Australian Consumer Law Legislation.
Only selected products are covered by 30-day Money Back Guarantee. Check the 30-Day Money Back Guarantee page to find out which products are covered.
Remembering that the first step for exchanging or returning is to communicate our Support Team by e-mail support@littleinfants.com.au
Our team will instruct the customer on how to proceed with the exchange or return of the product.
As soon as we receive the package, we will do an analysis to confirm that everything is in accordance with the item's return conditions. After confirmation, our service team will contact you, in which case you can choose between:
1. Exchange for any product that is available in our stock.
2. Receive a store credit of the amount spent on products.